Google Business Profile setup and review management in Northwest Indiana
When your reviews are few, your hours are wrong or your profile is missing, customers pick the listing next to yours.
3 to answer0 replied
Sample reviews
Google★★★★★Came out the same afternoon and fixed the leak. Clear price before starting.
Reply: Thank you for the kind words. We are glad the leak is fixed and hope to help again.
Facebook★★★★★Good work on the new kitchen tap. Took a while to get a reply by phone.
- Google★★★★★
The visit was fine but nobody called back about the quote.
Open a review, pick a tone and see the reply we would post in your name.
Google services and what each includes
We set up your Google Business Profile and your Facebook page.
Manage your Google reviews
We ask real customers for reviews, flag reviews that break Google's rules and track every new one.
Set up a review system
Reply templates for each star rating, and follow-up messages that ask happy customers to post.
Audit your index presence
We check how your business appears in Google search and Maps, and how fast your pages load.
Create your business pages
A Google Business Profile and a Facebook page with the right name, address, phone and hours.
Optimize your existing pages
Updated categories, photos, services and descriptions on profiles you already have.
Example: a new Google review, answered
“Came out the same day and fixed it. Fair price.”
Thank you for the kind words. We're glad we could help the same day.
Businesses this suits
Trades, clinics, restaurants and shops that customers find through Maps and phone searches. If you have no website yet, start with the website services.
Google process in three steps
Check your listing
We search your business as a customer would and list what is wrong.
Fix and set up
We correct, create or optimize your pages and start the review requests.
Answer new reviews
We reply to each new review and send a monthly report.
Tell us which profiles you have. We send a quote for the fixes and the review work.
Get my free quoteGoogle results, from the client report
Each case names the trade, the work we did and the figures from its monthly report.
Profile set up and review replies
A new Google Business Profile, with a reply to every review.
Tracked each monthNew reviews, replies posted and profile views.
The figures come from this client's own monthly report. They show here once the client agrees to share them.
Existing profile optimized
Updated categories, photos and descriptions on a profile that already existed.
Tracked each monthCalls from the profile, direction requests and profile views.
The figures come from this client's own monthly report. They show here once the client agrees to share them.
Review system and requests
Follow-up messages that ask happy customers to post a review.
Tracked each monthReview requests sent, new reviews and average rating.
The figures come from this client's own monthly report. They show here once the client agrees to share them.
Google questions
Anything else goes on the free 30-minute call, or by email.
Can you remove a bad review?
Only Google removes reviews. We flag reviews that break its rules, such as fake or abusive ones, and follow up on the flag. A fair review from a real customer stays.
Do you write reviews for us?
No. Fake reviews break Google's rules and can get your profile suspended. We ask your real customers.
How many reviews will I get?
We do not promise a number. It depends on how many customers you serve and how many answer the request.
Do I need a Facebook page?
It is optional. We set one up when your customers use Facebook to find you.
Who controls the profile?
You do. We ask for manager access, and you can remove it at any time.